🛡️Secured by Escrow.com

How escrow protection works

Every order on Genesis is protected by Escrow.com, a licensed and regulated escrow provider. Your money is held safely and released to the seller only after you confirm the goods — so you can trade across borders with people you've never met, with zero risk of paying for something you never receive.

The 7-step protected transaction

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1/7
Created
You place an order or accept an offer. A secure Escrow.com transaction opens for the agreed amount and terms.
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2/7
Funded
You pay into Escrow.com's secure account — never to the seller. Your funds are held in trust by Escrow.com (Internet Escrow Services, Inc.), a US-licensed escrow provider regulated under California's Escrow Law.
✅
3/7
Confirmed
The seller is notified that your funds are safely secured, and confirms they will fulfil your exact spec and quantity.
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4/7
Shipped
The seller ships the goods. Bill of lading, packing list and shipping documents are uploaded to your order.
📦
5/7
Delivered
The goods arrive at the agreed destination or port of discharge.
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6/7
Verified
Independent inspection confirms the quantity and quality match your spec — before any money moves.
💸
7/7
Released
Only when you are satisfied are the funds released to the seller. If anything is wrong, the dispute process protects you.

Why you're protected

🛡️
Funds held by Escrow.com
Your payment is held in trust by a US-licensed escrow service, regulated by the California DFPI and audited by state regulators. You never wire money to a stranger you've never met.
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Inspection before payment
Quantity and quality are independently verified before a single dollar is released.
🎚️
You stay in control
Money moves only when you confirm the goods are exactly what you ordered.
🛟
Genesis Buyer Protection
If the seller cancels, fails to deliver, or the goods don’t pass inspection, you’re refunded in full — escrow fees included. Sellers bear the cost, never you.
$0
No Genesis fees
Genesis charges buyers nothing. Escrow fees apply per Escrow.com — free to cancel before payment; if a buyer cancels after paying, the escrow fee is non-refundable.
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Escrow.com
Licensed, government-regulated & independently audited
🇺🇸 US-licensed
Operated by Internet Escrow Services, Inc. — licensed across US states as an escrow agent and money transmitter (Arizona, California, Idaho, Montana, Nevada, New Mexico, Oregon, Washington and more).
🏛️ Government-regulated
Regulated under the California Escrow Law by the California Dept. of Financial Protection & Innovation (DFPI), plus state regulators including the New York Dept. of Financial Services.
🔎 Independently audited
Regularly audited by these government agencies, with buyer funds held in trust separate from operating accounts. Escrow.com has safely settled billions of dollars worldwide.
Genesis never touches your funds — they are held in trust and released only by Escrow.com. See Escrow.com's full license list →